Frequently asked questions
We work tirelessly with the best of factories in China where all US and European high end brands are manufactured so as to bring the best consistency in the quality of our products.
As of now, we do not provide any warranties as such but please be assured that all our products are made to last above 10 years or more depending on the care and cautions put into them.
All our bags are water resistant, some are splash proof as well whereby any form of liquid over the bags gets splashed over.
Within Kathmandu, Patan, Bhaktapur and its surrounding areas we deliver within a day or two , other places take from 2 to 5 days for delivery.
Unfortunately no, at this moment, we cannot accept any form of cancellations. However, we do offer exchanges within 7 days of delivery date.
You can contact us directly for any form of return and exchange. We will be more than glad to guide you through our process whereby you can get it exchanged anytime within 1 week of delivery date.